Delivery Methods
Your package, right where you are
Get your order easily, comfortably, and safely!
Estimated Delivery Time
Fill in your address details during checkout and, once you select the Home Delivery option, you’ll see the estimated delivery date.
You can check the delivery date at any time through your account.
As soon as your order is shipped, you’ll be notified via email.
*In case of any additional delay, we’ll inform you promptly by email.
Delivery Costs
- 0-3kg: 4.50 €
- 4-10kg: 8.50 €
- 11-20kg: 15.00 €
- 21-30kg: 23.00 €
- Over 30kg: 39.00 €
Easy pickup from the store of your choice
Choose one of our stores to collect your favorite items:
Egaleo - River West ⮕ Directions
Spata - Smart Park ⮕ Directions
Korinthos - Mare West ⮕ Directions
Same Day Delivery
1. Select Click & Collect at checkout.
2. If the products are in stock, they’ll be ready for pickup in just 4 hours.
If they’re not immediately available, don’t worry! It usually takes around 4–6 business days for them to arrive.
3. We’ll send you an email as soon as your order is ready, and you’ll have 15 days to collect it.
*In case of any delay, we’ll notify you via email.
FREE
*You’ll see the estimated delivery date during checkout.
Pickup 24/7
Pick up your parcel anytime, without waiting, by choosing the nearest Box Now locker to you, from over 240,000 lockers nationwide.
Easy, fast, flexible
Your order, close to you in just 3 simple steps:
1. Choose Box Now as your delivery method during checkout.
2. Find the locker that suits you on the map using your address or area.
3. Once your parcel is ready for pickup from your selected Box Now locker, you’ll be notified via email along with a PIN code.
Don’t forget: your order will be waiting for you for 48 hours, and you can always easily change your pickup locker through the Box Now website.
Delivery Costs
- For all orders: 2.50 €
*The estimated delivery date is calculated at checkout.
Payment Methods
Pay your way – 5 secure and flexible payment options for a smooth checkout!
Learn more ➡
Returns
Changed your mind? Easily return your order and get a refund!
Learn more ➡
Frequently Asked Questions
What is the estimated delivery time?
Delivery times depend on your location, product availability, and the shipping method you choose. At checkout, you’ll see the estimated delivery date for your order.
One more thing: If your order includes multiple items, they may arrive in separate packages. In that case, you can choose a different shipping method for each and see exactly when each one will arrive.
How can I track my order?
Of course! You can track your order anytime through the Order History in your profile. As soon as your package leaves us, you’ll receive an email with the tracking number so you can follow its journey in real time on the carrier’s official website.
Don’t forget: after 2 unsuccessful delivery attempts, your package will be returned to us and a refund will be issued.
Extra info: If your order is shipped in multiple packages, you’ll receive a separate tracking number for each one.
Why aren’t all shipping methods available?
Available shipping options depend on your address, the size of your order, and product availability. For this reason, you’ll only see the options that are applicable to your specific purchase in the cart.
Why isn’t the product I selected available for Box Now shipping?
Box Now is available for most of our products, except if they weigh over 20kg or are too large to fit in the lockers. Your cart will always show whether this option is available for the items you’ve selected.
Can I change the delivery address of my order?
Yes, you can change the delivery address as long as your order hasn’t left our distribution center. Don’t worry — just send us the new address at [email protected], and we’ll do our best to update it for you.
Why is my order split into more than one package?
To give you the best shopping experience, your order may be split into multiple packages. This way, you’ll receive the items that are immediately available as quickly as possible, without having to wait for everything to arrive at once!
Which products are considered heavy and how are they shipped?
Bulky or heavy items are considered those over 30 kg or longer than 2 meters. These products are shipped via the partner courier Taxydema to ensure safe delivery to your location..
Do you ship outside Greece?
For now, we only travel within Greece — all deliveries are limited to the country’s borders.